For an additional fee, you can purchase "White Glove Delivery Service" with your furniture order. This service includes in-home delivery, where the delivery company will call you to arrange a date and a 4-hour appointment window once your item(s) arrive at the local terminal. On the day of your appointment, one or two delivery professionals will arrive at your home, unload, unpack, and carry your furniture inside your home and place it in your room of choice, up to the second floor. If needed, they will assemble your furniture and remove all packing materials from your home. You must call us first to set up "White Glove Service." This service cannot be added after your order has been shipped, and the service fee is non-refundable.
"Basic In-Home Delivery" includes a call from the delivery company to arrange a date and a 4-hour appointment window once your item(s) arrive at the local terminal. At the time of arrival, delivery personnel will bring the boxed items inside your home and place them in the immediate entryway or garage only. This service does not include moving items to any room, assembly service, unpacking, or removal of debris.