*Please explain your free shipping offer policy?
Sure, we want your shopping experience on our web site to be easy and hassle free. Every item you order includes free shipping to most addresses in the continental U.S. only, any orders shipped to Hawaii or Alaska will incur additional charges at the buyers’ financial responsibility. Most of our home accessories and small pieces of furniture, will be shipped free via UPS ground. Our large furniture pieces will ship free via motor freight and are subject to the freight company's rules and regulation. Our free shipping offer is curb side delivery or self-service only, the delivery truck will unload your shipment, but it’s your responsibility to unpack and move your furniture inside your home, the driver will not help you. Our free shipping offer does not include the following services: inside delivery (your home or office) or delivery inside a building, delivery before or after regular working hours, delivery on weekends or delivery to any 2nd floor or higher resident. Once your order has been shipped, any change of address during transit will result in a reconsignment fee, paid by the customer. It is your responsibility to be present or have someone present during the delivery of your order/shipment. If you are not home at the delivery time, you will be charged a $45.00 redelivery fee. Upon prior notification, we strongly suggest having assistance accepting large and heavy orders or shipment. If your home is not accessible by delivery truck, i.e., live on an unpaved or small narrow road, it will be your responsibility to provide a means of transportation from the delivery truck to your home or the freight company’s terminal to your home. You may incur a remote delivery surcharge if your ship-to address falls outside of the geographical area normally served by our carriers or delivery address that are called “limited delivery area”. Please call us if you have any questions or any concerns about our free shipping offer.